FAQ

Important information at a glance

Payment methods

Purchase on account, PayPal, credit card, Apple Pay & Google Pay

Shipping & delivery

Free shipping: for deliveries to Germany
Delivery time: 2-4 business days
Shipping partners: DHL & DPD

Returns

Free returns when using the enclosed return label

The most frequently asked questions

Where is my parcel?

Which payment options are available?

How long is the delivery time?

How do I return items?

How do I get a new return label?

Do I need to create a customer account to place an order?

Find answers to these topics

ORDERS

Here you will find all the information you need about your order, such as order status or cancellation.

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SHIPPING

Here you will find all the information you need about shipping, such as delivery times and shipping costs to other countries.

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PAYMENT

Here you will find all the information you need about payment, such as which payment methods are offered.

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RETURNS & REFUNDS

Here you will find all the information you need about returns, such as return labels and refunds.

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CUSTOMER ACCOUNT

Here you will find all the information you need regarding your customer account.

VIEW QUESTIONS

GENERAL QUESTIONS

Here you will find all the information you need on general questions about ABSOLUTE TEAMSPORT.

VIEW QUESTIONS

Your question hasn't been answered?

Our customer service team will be happy to help you. Simply describe your issue. We will get back to you as soon as possible.

FAQ

Important information at a glance

Payment methods

Shipping & delivery

Returns

The most frequently asked questions

Find answers to these topics

ORDERS

SHIPPING

PAYMENT

RETURNS & REFUNDS

CUSTOMER ACCOUNT

GENERAL QUESTIONS

Your question hasn't been answered?

Contact

SERVICE

ABOUT

INFORMATION

Payment methods

Shipping partner